A homeowner called a Harper enabled contractor last week. He couldn’t get to the phone, so Harper answered instead.
Harper talked with her like a person would. Found out what she needed, asked a few questions about the job. Then it pointed her to the request media page, and she uploaded photos of the project right from her phone.
From there, she found the financing page on her own and started a loan application. Harper’s AI concierge stayed on with her, walked through the questions, and got her approved. She funded the loan. $6,000, done, before the contractor ever picked up the phone.
That’s what Harper does now, every day, on calls just like this one.
What Happened on the Call
Break it down and it’s four steps, and Harper handled every one of them on its own.
The phone rang. The contractor was on another job and couldn’t answer. Harper picked up instead of letting it roll to voicemail.
Harper talked with the homeowner, got her name and number, and found out what kind of job she needed done.
Harper walked her to the request media page. She uploaded photos straight from her phone, so the contractor could look at the job without driving out first.
She started applying for a loan through Hearth. Harper’s AI concierge stayed with her through the whole application instead of letting her get stuck partway through, which is where most people give up.
Why This Matters for Every Missed Call
About 80% of homeowners call the first contractor who picks up. If nobody answers, they call the next name on the list. That’s a job gone, every time.
And on the financing side, about 7 out of 10 homeowners who start a loan application never finish it. They get a few questions in and quit. That’s money left on the table on top of the job itself.
This one call closed both gaps at the same time. The homeowner never had to wait on a callback and never got stuck on the loan form. Harper stayed with her start to finish, and the job went from a missed call to a scoped, funded project without anyone on the contractor’s team lifting a finger.
Every Missed Call Is a Job Waiting to Happen
This wasn’t a fluke. It’s what Harper does on calls like this one, all day, for contractors who can’t be everywhere at once. If you’re still catching missed calls with voicemail, jobs like this one are going to whoever picks up first.
See Harper Work
Get a free demo. Watch how Harper turns a missed call into a booked, financed job.
